Reviews & Testimonials

Thank you for your excellent attention, I am so grateful for your prompt action in ridding us of our pestilence. You have been brilliant. Will be in touch if we ever have the need again.

Excellent service. They made something that could have been quite stressful quite simple. Reasonable prices and thorough follow up. Trevor was very helpful. Thank you and will definitely use again if needed.

From the first point of contact with Pest Defence right up until the problem was taken care of the service was first class. Joe Bailey was assigned to my pest problem. He was punctual, his assessment of the problem was precise and the method to eradicate the problem was completely successful. Follow up visits happened exactly when he said they would, he was happy to share different prevention methods with me and his knowledge of pest control was very impressive. He was a pleasure to have around and I would recommend this service to anyone with a pest problem.

Joe Bailey cheerful efficient and finally successful. Great patience, lots of information, would definitely want him back if the problem now solved ever arises again. Thank you,

I was very happy with the advice given by Joe this morning from Pest Defence. He explained everything clearly and showed me pictures of what a bed bug infestation looks like. He turned up within the time slot allocated. Fortunately we didn’t have anything for him to treat! Would highly recommend him! He obviously knows his stuff!

We can’t thank you guys enough. We had a persistent problem with being bitten, which we incorrectly believed was down to flees. When Joe from the Chelmsford team arrived and heard of our issue he asked us if we had been on holiday recently, and unpacked our suitcases on our bed. The penny dropped, this is excactley what we had done and we had started to get bitten aa couple of weeks later. It appears we had transported some bed bugs from portugal! Joe set about searching all bed rooms, methodically going through each one before pinpointing one area where they had congregated. We were shocked but relieved that Joe had located the problem and was able to deal with it for us. The included follow up treatment two weeks later really gave us piece of mind although it wasn’t really needed as they were all dead from the first one. Thank you Joe!!!

This was the second time we have used Pest Defence to deal with a problem. Response time from my initial telephone call was quick and Andrew Lock identified a rodent problem in our loft on his first visit. Following the first treatment, the problem seemed to have been eradicated within two days and two subsequent visits confirmed that no further evidence was found. I have no hesitation in recommending Pest Defence and would certainly use them again.

An excellent all round service. Pest Defence was prompt, efficient & very reassuring. I would always recommend to anyone who has a pest problem & if I could rate higher than 5 stars I would. Thanks very much to all the team.

We have been really impressed with the service given from Pest Defence. Trevor has listened to us and our rat/smell drama without ever being condescending and has systematically tried to get to the root of the problem. He really seems to love his work too which is great to observe. He has made a potentially disturbing problem into a quite pleasant experience.

Trevor has been a massive help in getting rid of an ant infestation in our flat, we found him to be professional, friendly and extremely knowledgeable. Highly recommended!

We have used Trevor for over 10 years, we have always found him to be polite, pleasant, hard working and more importantly reliable and thorough in his work. We can highly recommend him.

I am writing to say how extremely grateful and indebted we all are for the service provided by Pest Defence and to compliment you on your staff and their knowledge and commitment.

You will recall that we had suffered from a persistent rat problem for the previous two and a half years and three other pest control companies had failed to eliminate the problem, but in just a few weeks you located and rectified the cause of the problem and eradicated the rats.

Since then we have enjoyed a rat free home and family life is back to normal. I thought it only right that I should thank you before it becomes too distant a memory.

We have already recommended Pest Defence to friends and family and we will not hesitate to call you again if ever we need to. We only wish we had found you earlier.

In a world where we are so quick to criticise, I would like to draw to your attention to how very impressed we have recently been with the work of Pest Defence Ltd.

You have been visiting our site for some time and have always given us very good service, but in the past couple of weeks you have been exemplary.

We have just had a new build completed and have had an unexpected infestation of mice. Pest Defence were extremely prompt in attendance to the problem and very tenacious in finding the source of entry and understanding their activity patterns in order to eliminate the problem quickly.

I have been hugely impressed with the work and efficiency of Pest Defence Ltd, but most importantly, your attitude.

As a major salad cress grower it is essential that Pest Control and Environmental Hygiene is carried out by a reliable and efficient contractor, this together with reliability and a good response time.

After using two nationwide contractors it was found that the response time and service deteriorated, but costs rose.

It was decided to use a local based pest control company and I have no reason to fault Pest Defence Ltd and will continue to contract them to undertake any work required in their field. At present a saving of 40%.

I am pleased to confirm that Pest Defence Limited have been contracted to provide pest control services at our site for over five years during which time we have been completely satisfied with their services.

The services provided by Pest Defence Limited have always been completely reliable in all routine and emergency operations giving prompt and efficient response when needed. Their staff have always been polite, enthusiastic and trustworthy and have always demonstrated a high level of technical expertise.

I would have no hesitation in recommending their services to any prospective organisation.

I recently met with Joe from Pest Defence who came out to give me some really helpful advice in relation to wasps nests that we had found in a house that we are currently refurbishing. Joe is very knowledgeable, friendly and really knows his stuff. I can highly recommend his services and will use him again in he future if required.