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Customer Reviews & Testimonials

Our clients agree, for pest control solutions in Essex, including Chelmsford, Colchester and Brentwood, Pest Defence offer unbeatable service. Fast, effective and practical wildlife management is what the team are passionate about. But don’t take our word for it! Have a read of our customer reviews and testimonials.

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  • "Ant infestation, called up and arranged an appointment. Joe arrived on time, listened to what I had to say, then poked around for a bit to try and locate the nest. This wasn't possible given the absence of visible ants so he recommended calling a builder to address the structural problems behind the presence of the ants. Joe was polite and helpful all the way through and careful not to trail debris through the house. "

    - John G.

  • "Trevor has been helping to rid my garden of rats for the last few weeks. Not only does he come on time, is very professional but very good humoured as well. I am EXTREMELY afraid of rats and he did much to put my mind at ease. He also went above and beyond the call of duty to investigate where the start of the trouble might be. Because of his investigation we found that at the end of the rat run was a children's playground. The council has been notified and a fence surrounds the area to protect the children. Really appreciate the service and I highly recommend. Susan"

    - Susan

  • "Trevor was very efficient polite friendly and a little cheeky but would definitely recommend you guys nice all gone 👍👍"

    - Linda Salter

  • " Would highly recommend Pest Defence as an excellent company with speedy responses and excellent staff. Joe called to our home and dealt with our uninvited "rat-guests" in a very efficient and thorough manner. His knowledge and enthusiasm was truly appreciated and I learnt from him how to avoid future pest problems. Thank you Joe, you are an excellent representative of the company. "

    - Sara

  • "Fantastic service getting rid of a large rat problem! Kevin Suttling came the same day as when I called up to enquire, and carried out an extremely thorough survey of my whole property and garden. Subsequent three visits were all exactly on time as arranged. The problem is now resolved and I would not hesitate to recommend him for his polite, prompt and very friendly service. A breath of fresh air (as you dont know what you will get from a company you have not used before) from a guy who knows how to put customer service first! Many thanks"

    - Ian - Colchester

  • "Squirrels moved into my loft, probably after neighbours cut down leylandii and trees so they lost their 'home' Joe caught 5 in total and fingers crossed I wont see or hear any more. Am so relieved and very impressed with the service of Pest Defence. I cant recommend them highly enough. Mrs L"

    - Mrs L

  • "Had an issue with bees. Called Pest Defence who were very helpful. The engineer visit was booked for the next morning. The engineer was very professional and within 90 minutes of his visit the bees were dead. Would thoroughly recommend"

    - Anonymous

  • "I didn’t have a good start with Pest Control but Sam Cooch took over my job. He helped us solve our Rat problem and provided advise on what I needed to do to help the process. If I had this issue again, I will ask for Sam Cooch. "

    - Alexa

  • "I recently met with Joe from Pest Defence who came out to give me some really helpful advice in relation to wasps nests that we had found in a house that we are currently refurbishing. Joe is very knowledgeable, friendly and really knows his stuff. I can highly recommend his services adnd will use him again in he future if required."

    - Neil Mansell

  • "Been using this company for over 15 years always very professional and all staff always polite. A big thank you to Trevor for getting rid of our un wanted guests at our school thks."

    - Martyn

"I am writing to say how extremely grateful and indebted we all are for the service provided by Pest Defence and to compliment you on your staff and their knowledge and commitment.

You will recall that we had suffered from a persistent rat problem for the previous two and a half years and three other pest control companies had failed to eliminate the problem, but in just a few weeks you located and rectified the cause of the problem and eradicated the rats.

Since then we have enjoyed a rat free home and family life is back to normal. I thought it only right that I should thank you before it becomes too distant a memory.

We have already recommended Pest Defence to friends and family and we will not hesitate to call you again if ever we need to. We only wish we had found you earlier."

- J Parker, East Hanningfield

"In a world where we are so quick to criticise, I would like to draw to your attention to how very impressed we have recently been with the work of Pest Defence Ltd.

You have been visiting our site for some time and have always given us very good service, but in the past couple of weeks you have been exemplary.

We have just had a new build completed and have had an unexpected infestation of mice. Pest Defence were extremely prompt in attendance to the problem and very tenacious in finding the source of entry and understanding their activity patterns in order to eliminate the problem quickly.

I have been hugely impressed with the work and efficiency of Pest Defence Ltd, but most importantly, your attitude."

- S Harwood, Epping

"As a major salad cress grower it is essential that Pest Control and Environmental Hygiene is carried out by a reliable and efficient contractor, this together with reliability and a good response time.

After using two nationwide contractors it was found that the response time and service deteriorated, but costs rose.

It was decided to use a local based pest control company and I have no reason to fault Pest Defence Ltd and will continue to contract them to undertake any work required in their field. At present a saving of 40%."

- K R Templey, Dawndew Salads, Chelmsford

"I am pleased to confirm that Pest Defence Limited have been contracted to provide pest control services at our site for over five years during which time we have been completely satisfied with their services.

The services provided by Pest Defence Limited have always been completely reliable in all routine and emergency operations giving prompt and efficient response when needed. Their staff have always been polite, enthusiastic and trustworthy and have always demonstrated a high level of technical expertise.

I would have no hesitation in recommending their services to any prospective organisation."

- W A Robinson, J Knight, London

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